Whether you have questions about products, orders, returns, or storage solutions, our team is here to help you find answers and keep your collection protected.
Contact Our Team Browse FAQsOrders with all in-stock items normally ship within 2–5 business days. Orders containing out-of-stock items ship once the final item arrives based on the ETA shown during purchase.
Transit time depends on distance from our warehouse in Indiana. Ground shipments within the USA typically arrive in 1–5 business days.
Add items to your cart and enter Country, State/Province, and Zip/Postal Code in the cart page. Shipping estimates will automatically display.
Our shipping methods use simplified names:
We currently cannot ship to APO addresses.
We currently do not ship to PO Boxes, including APO and MPO addresses.
Orders with all in-stock items ship within 2–5 business days normally. Orders containing out-of-stock items will ship once the final item arrives based on the ETA shown during purchase.
You can log into your BCW account to see which items are out of stock along with their expected arrival dates. Contact support if you cannot locate this information.
We will do our best to cancel orders or remove items when possible. This depends on where the order is in the fulfillment process. Please contact support as soon as possible.
We will do our best to combine orders when possible. This depends on the stage of order fulfillment. Please contact support quickly to inquire.
Yes. Contact support to request a partial shipment. If remaining backordered items ship later, an additional shipping charge may apply.
Please contact support by phone or online to submit updated payment information.
PayPal, Debit Card, Apple Pay, and Google Pay are charged immediately upon purchase. Credit cards are authorized at purchase and captured at shipment.
If authorization expires before shipment, BCW may reauthorize the card at shipment. This can appear as two temporary transactions but does not mean you were charged twice.
Add items to your cart and proceed to checkout. The pickup option appears when the Ship-To address is located in Indiana.
Out-of-state customers can use BCW’s warehouse address:
8984 IN-236, Middletown, Indiana 47356
Add $1,500 or more worth of hobby accessories to your wholesale order.
Use code BCWRack for a free BCW Rack or SpectrumRACK for a free Spectrum Rack during checkout.
Customers must obtain a Return Merchandise Authorization (RMA) before attempting to return any merchandise. Unopened items may be returned within 30 days of the invoice date minus a 15% restocking fee and original shipping cost if applicable. Opened products cannot be returned. Return shipping is the responsibility of the customer unless there was a BCW mistake.
Return shipping charges are the responsibility of the customer unless there was a BCW error or shipping damage.
Returns are processed several times per week. Most refunds are issued within 3 days of BCW receiving the returned items. Customers typically see the refund 2–3 business days after it is issued.
Please contact BCW support with a list of missing items and we will assist immediately.
Please contact BCW support with a list of damaged items. Keep all packaging and take photos of the damage. Carriers may require damage to be noted at delivery.
Please contact BCW support with a list of items received and items expected so we can resolve the issue.
Please contact us immediately. We will file a claim with the carrier and recommend checking with neighbors and other residents at the delivery address.
Most out-of-stock items include an estimated restock date directly on the product page. While we do our best to keep those dates accurate, supplier production and shipping delays can sometimes cause changes to the expected arrival date.
Product delays can happen for several reasons, including manufacturing delays, shipping carrier issues, customs processing, or additional quality inspections. We update estimated arrival dates as soon as we receive new information from our suppliers and logistics partners.
BCW offers toploaders for a wide variety of card sizes and thicknesses, including standard trading cards, sports cards, tall cards, tobacco cards, Bowman cards, memorabilia cards, and more. To find the best fit, browse our toploader selection and use our Card Thickness Guide or thickness gauge to match your card to the correct holder size.
If you're unsure what thickness your card requires, check out our blog, "What Thickness of Toploader Do I Need?", which explains how card thickness is measured and helps you choose the right toploader for your collection.
Comic books generally fall into three main size categories: Golden Age, Silver Age, and Current/Modern Age. Identifying which era your comic belongs to will help you choose the correct bag and board size for the best protection and fit.
For a complete sizing guide, check out our blog, What Size of Bags and Boards Do I Need to Protect my Comic Books?, which explains the differences between comic eras and helps you find the right supplies for your collection.
BCW offers several display options designed specifically for showcasing comics while keeping them protected. Popular options include Magnetic Comic Displays, Comic Snap-Its, Showcases, and Comic Frames for secure wall presentation.
Yes. BCW backing boards are certified acid-free for long-term comic storage and preservation. They are made from 24-pt solid bleached sulfate and coated with a 3% calcium carbonate buffer to help neutralize acids and reduce yellowing or paper deterioration over time.
To find the right size for your collection, browse our full selection of BCW Backing Boards available for Current/Modern, Silver Age, Golden Age, and magazine-sized comics.
For more information about how BCW backing boards are manufactured and tested for archival storage, check out our blog post: "Are BCW Backing Boards Really Acid Free?"
BCW offers a variety of products designed to protect graded comic slabs, including storage boxes, protective bags, display holders, and carrying solutions. These products are designed to fit many popular grading holders, including CGC and CBCS slabs.
Browse our collection of BCW Graded Comics to find solutions for safely storing, transporting, and displaying your graded comics while helping preserve their condition and value.
For a detailed overview of graded comic storage, protection, and display options, check out our Graded Comics Guide.
The correct holder size depends on your card’s point thickness. We recommend using our BCW Card Thickness Gauge and thickness guide to accurately measure your cards and choose the best-fitting toploader or magnetic holder.
BCW offers several storage boxes specifically designed with larger row widths to hold toploaders, magnetic holders, and graded cards. Our sizing guides and storage blogs can help you determine which box best fits your collection and storage needs.
For detailed recommendations, read our blog, "Which BCW Cardboard Boxes are Large Enough for Card Holders or Graded Cards?", which compares box dimensions and explains which storage options are best suited for toploaders, magnetic holders, and graded cards. This guide can help you choose the right box for safely organizing and protecting your collection.
BCW carries a variety of storage solutions for graded trading cards, including graded card bins, cardboard storage boxes, protective sleeves, graded card catalogs, and carrying cases. These products are designed to help keep slabs organized, protected, and easy to access.
For additional protection and storage tips, check out our blog, Protect and Organize Your Graded Comic Books. While focused on graded comics, the article highlights the benefits of using protective bags to help shield graded collectibles from dust, scratches, and everyday handling during storage and display.
The best divider size depends on the type of cards you collect and the storage box you use. BCW offers dividers in multiple sizes and tab styles to help organize standard cards, tall cards, graded cards, and other specialty collections.
Browse our full selection of trading card dividers and partitions to compare sizes and styles, and find the best option for keeping your collection neatly organized and easy to navigate.
Browse our full selection of trading card dividers and partitions to compare sizes and styles, and find the best option for keeping your collection neatly organized and easy to navigate. For additional guidance on choosing the right divider for your collection, visit: https://www.bcwsupplies.com/trading-card/dividers
Magazine dimensions can vary depending on the publisher and publication date, so selecting the correct size bag and board is important for proper protection. BCW offers several magazine storage options designed to help prevent bending, wear, and long-term damage.
If you're unsure which supplies fit your magazines, read our blog, "What Size of Bags and Boards Do You Need to Protect a Magazine Collection?", for a detailed guide to magazine dimensions, sizing considerations, and recommendations for choosing the right bags and boards to protect your collection
National Geographic magazines are similar in size to many vintage comic books, so Silver Age comic bags and boards are often the best fit. For storage, bagged National Geographic magazines fit especially well in standard comic book boxes or Comic Book Bins.
For a complete guide to preserving your collection, read our blog, Protecting Your National Geographic Collection. The article covers recommended bag, board, and storage box sizes, along with practical tips for organizing and protecting your magazines from wear, dust, and long-term damage.
Assembly instructions and videos can be found on our Cardboard Boxes page: https://www.bcwsupplies.com/type/cardboard-boxes.
To find the correct box, locate the box name or SKU printed on the bottom of your box and search for it on the page. Each product page includes assembly resources specific to that box.
BCW offers a wide variety of coin storage products, including coin flip, tubes, pages, and storage boxes. Whether you collect modern coins or vintage currency, we have storage solutions designed to help protect and organize your collection.
For expert tips on preserving and organizing your coins, read our blog, What’s the Best Way to Store Your Coin Collection? The article explores different storage methods and helps collectors choose the right products for long-term protection, accessibility, and organization.
BCW Card Catalogs include six frosted translucent partitions. The partitions are typically packed inside the catalog packaging, so we recommend checking all packaging materials carefully before contacting customer support.
Your order will need to be prepaid, unless you establish terms. Feel free to apply for credit. Credit Application
The most efficient way is on bcwsupplies.com.
BCW Supplies, 8984 IN 236, Middletown, Indiana 47356.
We have no minimum order.
No, at the wholesale level you are not required to purchase in full case quantities.
We do not offer discounts for more than a case of any given product. The reason is that hobby shops typically have limited space and cash flow, and we do not want them to buy more than they need to get a particular price.
Common reasons include invalid blanket resale certificates, mismatched business addresses, placeholder website URLs, incorrect eBay store links, eBay store ratings below 90%, or information that does not match the resale certificate. If denied, you may reapply with corrected information. BCW reserves the right to approve or deny any wholesale application.
Find a list of BCW distributors in the USA and beyond here. See BCW Distributors.
Please review the blog post here. See International Shipping.